Eightine
EVALUATE LOTUS CARE 360 WITH EIGHTINE

Start with your workflows.
Plan the change around your team.

The proposed process below turns an initial conversation into a defined scope, shared responsibilities and acceptance checkpoints. Timing, availability and support terms need to be agreed.

Prepare your evaluation questions
01

Workflow discovery

Choose the work to improve, identify owners and define what a completed service means.

QUESTIONS TO WORK THROUGH
  • Which service types, teams and custom report requirements belong in the first rollout?
  • Where does work wait or get re-entered today?
  • What evidence marks each handoff as complete?
PROPOSED OUTPUT

A workflow map, first-scope service list, reporting definitions and named decision owners.

RESPONSIBILITY TO AGREE

Your clinical, operational and financial leads with Eightine.

02

Data and integration review

Review the sources, formats and destinations your workflows depend on.

QUESTIONS TO WORK THROUGH
  • Which records, attachments, reporting fields and historical data are needed?
  • How will fields, identifiers and statuses map to the proposed model?
  • Which exchanges need confirmation, and who owns the source systems?
PROPOSED OUTPUT

A data inventory, mapping decisions and an integration feasibility list—not a promised connection.

RESPONSIBILITY TO AGREE

Your data and system owners with the evaluation team.

03

Configuration and validation

Agree role access and test the intended workflow before using it in a live setting.

QUESTIONS TO WORK THROUGH
  • Which roles can view, edit, review and sign off each record?
  • Do fictional test records cover normal work and exceptions?
  • Who accepts the workflow, reports and reconciled balances?
PROPOSED OUTPUT

Role-access requirements, test records and documented acceptance checkpoints.

RESPONSIBILITY TO AGREE

Named reviewers from each team, with a designated acceptance owner.

04

Phased rollout and training

Plan the first rollout, team preparation and an agreed support model.

QUESTIONS TO WORK THROUGH
  • Which team and service type should be evaluated first?
  • How will staff practice, escalate issues and receive training?
  • What support responsibilities and expansion criteria must be agreed?
PROPOSED OUTPUT

A proposed rollout scope, training needs, support responsibilities and go/no-go criteria.

RESPONSIBILITY TO AGREE

Your rollout lead and team managers with Eightine; timing and support terms remain to be agreed.

DEFINE THE FIRST ROLLOUT TOGETHER

Bring a workflow.
Leave with the right questions.

Useful starting materials include a current process map, a list of systems and sample field definitions without patient information. Do not include confidential records in this inquiry.

Prepare a planning inquiry